Shipping policy
Shipping Policy
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Ready made items - Free shipping in the contiguous USA.
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Custom made items - Customer pays shipping with final payment.
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Any item over 150 lbs will be sent via freight on a very well packaged pallet
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Damage
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Our packages are prepared very well to prevent damage.
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Packages are sent insured.
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In the event of damage - please secure a written document from the delivery person that identifies the damages.
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Take a picture of the packaging and damage.
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If the damage is discovered afterwards, do not discard the packaging. The delivery service will need to come to your location and inspect the packaging and the damaged goods.
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Please contact me so that I can assist in making things right.